AFTERCARE
Thank you for choosing West Port timber windows and doors.
To maintain their finish and performance, we recommend inspections twice yearly, in early spring and late summer.
Regular aftercare also helps keep your warranty valid.
Timber Products Aftercare Kit
Protect the finish and durability of your timber products with the West Port Aftercare solution.
This easy-to-use pack is designed for regular timber maintenance, helping to:
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Protect frames from weather exposure
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Refresh and maintain existing finishes
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Extend the life of timber coatings
Suitable for both opaque and translucent coatings, it supports long-lasting performance and appearance.
What's Included in the Kit
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250ml Mild Cleaning Agent
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250ml Care Balsam
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Specialist Cotton Cloth
With all essentials in one pack, it makes ongoing care simple and helps maintain the performance of your timber products.
Instructions for Use
Cleaning:
Apply the mild cleaning agent with the specialist cotton cloth supplied in your Aftercare Kit. Avoid heavy rubbing, and allow the timber surface to dry for around 30 minutes.
Balsam:
Apply a thin, even layer of the care balsam to the timber coating using the cotton cloth, moving in one direction.
Do not polish or rub.
Disposal:
Keep leftover products in their container and follow your local waste disposal guidelines. Do not pour into drains or dispose of with household waste.
Why Regular Aftercare Matters
Regular aftercare extends the life of your coatings, reduces the frequency of renovation work, and helps maintain your warranty.
It’s the simplest way to ensure long-term protection for your timber products.
Discover how our timber windows, timber doors, and fire doorsets benefit from regular aftercare, download our Aftercare Brochure.
Paint & Painting
Surface damage to the face of your product can happen, it’s how you rectify them that matters. To help we are offering touch up paints for customers to be able to cover minor scratches themselves with the help of a step by step guide. To order paint please contact the aftercare team with the RAL and Order number printed on the side of your paint tin included in the Welcome Pack. If you aren’t confident carrying out your own repairs or the recoating cycle, we can arrange a fully trained technician to visit your home. Our technician will repair and recoat your door or window to factory finished conditions.
